APA
Payne, . (2013). Strategic Customer Manahement : Integrating Relationship Marketing And Crm. : Cambridge.
Chicago
Payne, . 2013. Strategic Customer Manahement : Integrating Relationship Marketing And Crm. : Cambridge.
Harvard
Payne, . (2013). Strategic Customer Manahement : Integrating Relationship Marketing And Crm. : Cambridge.
MLA
Payne, . Strategic Customer Manahement : Integrating Relationship Marketing And Crm. : Cambridge. 2013.