APA
Ordóñez de Pablos P., . (2013). Best Practices and New Perspectives in Service Science and Management. New delhi: IGI Global.
Chicago
Ordóñez de Pablos Patricia, . 2013. Best Practices and New Perspectives in Service Science and Management. New delhi: IGI Global.
Harvard
Ordóñez de Pablos P., . (2013). Best Practices and New Perspectives in Service Science and Management. New delhi: IGI Global.
MLA
Ordóñez de Pablos Patricia, . Best Practices and New Perspectives in Service Science and Management. New delhi: IGI Global. 2013.