APA
Kate Hartley, . (2019). Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust. New delhi: Kogan page.
Chicago
Kate Hartley, . 2019. Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust. New delhi: Kogan page.
Harvard
Kate Hartley, . (2019). Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust. New delhi: Kogan page.
MLA
Kate Hartley, . Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust. New delhi: Kogan page. 2019.