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Maximizing Management Performance and Quality with Service Analytics / (Record no. 50348)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00416nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230702s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781466684966 |
| -- | hbk |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4038 |
| Item number | DIA |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Author name | Diao, Yixin |
| 245 #0 - TITLE STATEMENT | |
| Title | Maximizing Management Performance and Quality with Service Analytics / |
| Statement of responsibility, etc. | Yixin Diao (editor) & Daniela Rosu (editor) |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Name of publisher, distributor, etc. | IGI Global , |
| Date of publication, distribution, etc. | 2015 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | English Books |
| Koha item type | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Bill Number | Accession Number | Full call number | Withdrawn status | Lost status | Not for loan | Collection |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Reference | Kalaignar Centenary Library Madurai | Kalaignar Centenary Library Madurai | ஆறாம் தளம் / Sixth floor | 24/04/2023 | 20977.00 | SIVB-65-23-00234/00259 | 150857 | 658.4038 DIA | ENGLISH-REFERENCE BOOKS |