Developing knowledge-based client relationships : leadership in professional services / Ross Dawson.

By:

Dawson, Ross

Material type: Text

TextPublication details: London : Elsevier Butterworth-Heinemann, 2005.Edition: 2nd edDescription: 392 pISBN:

9780750678711

Subject(s):

DDC classification:

001.0688 DAW

Summary: This book shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.

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Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Collection	Shelving location	Call number	Status	Barcode
Reference	Kalaignar Centenary Library Madurai	ENGLISH-REFERENCE BOOKS	நான்காம் தளம் / Fourth floor	001.0688 DAW (Browse shelf(Opens below))	Not for loan	292305

Includes bibliographical references (p. 357-366) and index.

This book shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.

Developing knowledge-based client relationships : leadership in professional services / Ross Dawson.

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