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Developing knowledge-based client relationships : leadership in professional services / Ross Dawson.

By: Material type: TextTextPublication details: London : Elsevier Butterworth-Heinemann, 2005.Edition: 2nd edDescription: 392 pISBN:
  • 9780750678711
Subject(s): DDC classification:
  • 001.0688 DAW
Summary: This book shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.
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Item type Current library Collection Shelving location Call number Status Barcode
Reference Reference Kalaignar Centenary Library Madurai ENGLISH-REFERENCE BOOKS நான்காம் தளம் / Fourth floor 001.0688 DAW (Browse shelf(Opens below)) Not for loan 292305

Includes bibliographical references (p. 357-366) and index.

This book shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves.

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