Goodman, G. S. <br/><br/>
Please Don'T Shoot The Messenger! : How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers And Difficult Clients Without Losing Your Cool (Or Your Job) 
Goodman G.S. 
 -  Mcgrawhill  2000 
<br/><br/><label>ISBN: </label>9780809225200 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Psychiatry
<br/><br/><label>Dewey Class. No.: </label>650.13  / GOO