Dawson, Ross <br/><br/>
Developing knowledge-based client relationships :   leadership in professional services / 
Ross Dawson. 
 - 2nd ed. 
 - London :  Elsevier Butterworth-Heinemann,  2005. 
 - 392 p. 
<br/><br/>Includes bibliographical references (p. 357-366) and index. 
<br/><br/> This book shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, this book provides practical approaches for professional and knowledge-based firms on how to create unique value for both clients and themselves. 
<br/><br/><label>ISBN: </label>9780750678711 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business consultants.<br/> Client oriented managment.<br/>Market oriented management.
<br/><br/><label>Dewey Class. No.: </label>001.0688  / DAW