Langevin, Roger G. <br/><br/>
Best Management Practices: Customer Focus / 
Roger G Langevin 
 - 1st edition 
 -  Viva Books Private Limited ,  2004 
<br/><br/><label>ISBN: </label>9788176496575 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.8  / LAN