Sreenivas, Talluru <br/><br/>
Service Quality Management / 
Talluru Sreenivas 
 - 1st edition 
 -  Dph ,  2016 
 - 376 
<br/><br/><label>ISBN: </label>9789350568040 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / SRE