Green <br/><br/>
Call Centres : Technology & Techniques (With Cd)  / 
Green 
 - 1st edition 
 -  Cengage ,  2005 
 - 0 
<br/><br/><label>ISBN: </label>9789812548924 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Science
<br/><br/><label>Dewey Class. No.: </label>658.3124  / GRE