Gaster <br/><br/>
Providing Quality in the Public Sector: a Practical Apbkroach to Improving Public Services/ 
Gaster 
 -  Mcgraw Hill,  2003 
 - 292 pages 
<br/><br/><label>ISBN: </label>9780335209552 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social science
<br/><br/><label>Dewey Class. No.: </label>352.36  / GAS