Conlow, Rick  <br/><br/>
Crisp fifty minute series - superstar customer service/ 
Rick Conlow 
 - 1st ed. 
 -  Viva books,  2012. 
<br/><br/><label>ISBN: </label>9788130918358 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.312  / CON