Berners, Philip <br/><br/>
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels / 
Berners, Philip 
 - 1st edition 
 - Chennai :  Routledge ,  2023 
<br/><br/><label>ISBN: </label>9780367723859 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Tourism, Hospitality & Events Management
<br/><br/><label>Dewey Class. No.: </label>647.94  / BER