Singh, Surabhi <br/><br/>
Adoption and Implementation of AI in Customer Relationship Management / 
Surabhi Singh (editor) 
 - 1st edition 
 - New delhi :  IGI Global ,  2021 
<br/><br/><label>ISBN: </label>9781799879602 
<br/><br/><label>Dewey Class. No.: </label>658.812  / SIN