Silvestri, Cecilia <br/><br/>
Customer Satisfaction and Sustainability Initiatives in the Fourth Industrial Revolution / 
Cecilia Silvestri (editor), Michela Piccarozzi (editor) & Barbara Aquilani (editor) 
 - 1st edition 
 - New delhi :  IGI Global ,  2019 
<br/><br/><label>ISBN: </label>9781799814207 
<br/><br/><label>Dewey Class. No.: </label>658.812  / SIL