Meier, Andreas <br/><br/>
Fuzzy Methods for Customer Relationship Management and Marketing: Applications and Classifications / 
Andreas Meier (editor) & Laurent Donzé (editor) 
 - 1st edition 
 - New delhi :  IGI Global ,  2012 
<br/><br/><label>ISBN: </label>9781466600959 
<br/><br/><label>Dewey Class. No.: </label>658.812  / MEI