Ould, Martyn A. <br/><br/>
Business Process Management / 
Martyn A Ould 
 - 1st Edition 
 - New delhi :  Bcs, the chartered institute for It ,  2010 
<br/><br/><label>ISBN: </label>9781902505602 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.514  / OUL