Kate Hartley <br/><br/>
Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust / 
Kate Hartley 
 - 1st Edition 
 - New delhi :  Kogan page ,  2019 
<br/><br/><label>ISBN: </label>9780749486501 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing & Communications
<br/><br/><label>Dewey Class. No.: </label>658.4056  / HAR