TY  - BOOK
AU  - Kate Hartley
TI  - Communicate in a Crisis: Understand, Engage and Influence Consumer Behaviour to Maximize Brand Trust
SN  - 9780749486501
U1  - 658.4056 
PY  - 2019///
CY  - New delhi
PB  - Kogan page
KW  - Marketing & Communications
ER  -