APA
Goodman G. S., . (2000). Please Don'T Shoot The Messenger! : How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers And Difficult Clients Without Losing Your Cool (Or Your Job). : Mcgrawhill.
Chicago
Goodman G S, . 2000. Please Don'T Shoot The Messenger! : How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers And Difficult Clients Without Losing Your Cool (Or Your Job). : Mcgrawhill.
Harvard
Goodman G. S., . (2000). Please Don'T Shoot The Messenger! : How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers And Difficult Clients Without Losing Your Cool (Or Your Job). : Mcgrawhill.
MLA
Goodman G S, . Please Don'T Shoot The Messenger! : How To Talk To Demanding Bosses, Clueless Colleagues, Tough Customers And Difficult Clients Without Losing Your Cool (Or Your Job). : Mcgrawhill. 2000.