| 000 | 00375nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 231212s9999 xx 000 0 und d | ||
| 020 |
_a9788130918358 _qpbk |
||
| 082 |
_a658.312 _bCON |
||
| 100 | _aConlow, Rick | ||
| 245 | 0 |
_aCrisp fifty minute series - superstar customer service/ _cRick Conlow |
|
| 250 | _a1st ed. | ||
| 260 |
_bViva books, _c2012. |
||
| 650 | _aManagement | ||
| 999 |
_c192723 _d192723 |
||