000 00464nam a2200145Ia 4500
008 230702s9999 xx 000 0 und d
020 _a9780367723859
_bpbk
082 _a647.94
_bBER
100 _aBerners, Philip
245 4 _aThe Practical Guide to Achieving Customer Satisfaction in Events and Hotels /
_cBerners, Philip
250 _a1st edition
260 _aChennai :
_bRoutledge ,
_c2023
650 _aTourism, Hospitality & Events Management
942 _cENG
999 _c43036
_d43036